Elevate customer experience with Grainger as a Lead Sales and Service Representative in an onsite setting. Drive superior service and operational excellence while coaching team members for success.
W.W. Grainger, Inc. is seeking an experienced Lead Sales and Service Representative. In this role, you will enhance customer retention and support financial goals. Key skills include team leadership, excellent customer service, and operational process improvement to foster a productive work environment.
Key Responsibilities:
- Support branch leadership with operational tasks
- Provide peer coaching to develop team skills
- Manage absence calls and obtain coverage as needed
- Conduct safety incident reviews and necessary investigations
- Facilitate team member onboarding and training
Requirements:
- High school diploma or equivalent preferred
- 1-3 years in customer service and sales
- Previous leadership experience is a plus
- Proficient computer skills for operational tasks
- Valid driver's license required for operating Grainger Truck
Utilize your leadership and customer service skills to make an impact at Grainger.
Lead Sales and Service Representative employer: Grainger Canada
Grainger Canada is an exceptional employer that values collaboration and innovation, providing a dynamic work environment where bilingual professionals can thrive. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for advancement, all while fostering a culture of inclusivity and teamwork. Located in a vibrant community, our team enjoys the unique advantage of working in a fast-paced industry that prioritizes customer satisfaction and product excellence.
