Fraud prevention and robust interviewing define this full-time Verification Assurance Officer role in Whitby. Work entirely from a Jobcentre location, with frequent travel between sites.
Government Recruitment Service is introducing this Verification Assurance Officer role within selected Jobcentre and Service Centres. You will work with colleagues to identify potential fraud, strengthen verification processes, and prevent fraud entering the welfare system. The position supports customer engagement, fraud awareness, and accurate management information.
Key Responsibilities:
- Conduct initial and further evidence interviews with Jobcentre colleagues
- Verify identification, housing costs, children, and childcare documents
- Conduct customer review meetings with agreed claim evidence
- Share fraud trends with office and specialist intelligence teams
- Lead customer education sessions on responsibilities and non-compliance
Requirements:
- Ability to work fully from a Jobcentre location
- Excellent communication skills for claimant and colleague interviews
- Ability to collaborate face to face with Jobcentre colleagues
- Ability to maintain accurate management information as directed
- Willingness to travel frequently between sites when required
Support fraud controls, claimant verification, customer education, and Jobcentre collaboration as a Verification Assurance Officer in Whitby.
Verification Assurance Officer Fraud Prevention in Whitby employer: Government Recruitment Service
As an AIOps & Automation Lead at the Government Recruitment Service in Stratford, you will join a dynamic team dedicated to innovation and excellence in public service. Our supportive work culture fosters collaboration and professional growth, offering opportunities to enhance your skills while making a meaningful impact on the community. With a focus on modern technology solutions, we provide a unique environment where your contributions directly influence the efficiency and effectiveness of government operations.
Contact Details:
Government Recruitment Service Recruitment Team
