At a Glance
- Tasks: Conduct driving tests and ensure road safety while providing excellent customer service.
- Company: Join the DVSA, a vital public service committed to keeping Britain's roads safe.
- Benefits: Enjoy 25 days annual leave, flexible working options, and a generous pension contribution.
- Other info: Be part of a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in your community by helping others become safe drivers.
- Qualifications: Must have a valid driving licence and strong communication skills.
The predicted salary is between 32027 - 32027 $ per year.
Do you drive safely and know the Highway Code? Do you enjoy working with others and helping customers? Can you do more than one task at a time and stay calm? Can you notice key details and record them accurately? Can you give feedback clearly and sensitively?
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
The Driver and Vehicle Standards Agency (DVSA) is looking for people to join our team as Driving Examiners. This vital public service role plays an important part in keeping Britain’s roads safe, as well as connecting people and their communities.
As a Driving Examiner, you will be part of a team at a DVSA driving test centre, working with colleagues to provide a professional service to customers. You will spend your day conducting driving tests; each test is approximately 57 minutes long and Examiners working full-time are expected to complete 7 tests a day.
During the tests you will need to observe carefully, recall key details accurately and report your findings clearly. You will need to be able to:
- Communicate clearly with customers, giving clear instructions.
- Put nervous customers at ease.
- Keep yourself, the customer, and other members of the public safe.
- Have a strong awareness of your surroundings both within and outside of the car.
- Observe driving behaviours, recall key details and record outcomes accurately using a digital tablet.
- Assess whether customers meet the standard to drive safely and responsibly.
- Hold difficult conversations with the customer and deliver driving test outcomes sensitively, clearly, and professionally.
As well as carrying out driving tests, you will work with colleagues to plan the day, discuss local traffic conditions and agree alternative routes when needed. You will also help improve the service for customers by sharing ideas, responding to queries and completing light administrative tasks, such as recording candidate feedback and checking your schedule.
At all times, our Driving Examiners uphold impartiality, professionalism, and integrity, and act as a role model for the DVSA and Civil Service.
Proud member of the Disability Confident employer scheme.
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Contact Details:
Government Recruitment Service Recruitment Team
