Business Analyst in Winnipeg

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drive a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities). Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar regular, term or acting status opportunities and will remain in effect for 6 months. Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Entrepreneurship Manitoba operates Manitoba’s public corporate registry by registering corporations and businesses, maintaining entity records, and providing public access to registry information. The office supports the growth of Manitoba’s business community through efficient, high-quality services and continuous improvements to corporate registry processes. As a high-volume, client-facing operation, services are delivered in person, by phone, email, and online.

Duties:

• This position is responsible for managing the testing process, including articulating business requirements, developing and executing test cases, participating in system testing, reviewing testing issues, and clearly communicating defects and required resolutions to technical staff.
• Assist with the development, testing, implementation, and maintenance of IT enhancements that meet client and staff needs.
• Investigate and analyze problems or issues raised by staff and clients, determine appropriate actions, and escalate complex issues to the appropriate technical teams when required.
• Participate in strategic planning activities to analyze, improve, and implement change management processes.
• Plan, manage, develop, and maintain website content to ensure information is accurate, current, and aligned with organizational requirements.
• Develop, write, update, and maintain reference and support materials, including business rules, training materials, technical documentation, procedures, user guides, and other support documentation.
• Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental activities.

Qualifications

Essential

• Post-secondary education in information communication technology, business analysis or an equivalent combination of education, training and related experience may be considered.
• Experience facilitating group dialogue to elicit and define business rules.
• Experience investigating Information Technology (IT) issues and ability to problem solve.
• Ability to work independently and under minimal supervision.
• Strong organizational and time management skills with the ability to manage interruptions, establish priorities, meet deadlines within tight timelines and manage high workload.
• Excellent verbal communication skills.
• Excellent interpersonal skills to work as part of a team, maintain relationships with internal and external stakeholders, and de-escalate conflicts.
• Excellent written communication skills with the ability to prepare, edit and format documents with a high degree of accuracy and attention to detail.

Desired

• Ability to communicate fluently in French (written and verbal).
• Ability to develop queries in a reporting database such as Access or Power BI.
• Knowledge and understanding of filings (forms) submitted under The Business Names Registration Act and The Corporations Act.

Conditions of Employment

• Must be legally entitled to work in Canada.
• Must be able to provide and maintain a satisfactory Criminal Record Check.

Why Work for Manitoba Government

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

• Attractive salaries.
• Defined pension plan.
• Life insurance coverage.
• Long-Term Disability Plan.
• Benefit Plan.
• Employer paid health care benefits including health, dental and vision.
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more.
• Annual health spending account for eligible employees.

Commitment to Health and Wellness

• Employee and Family Assistance Program.
• Paid time-off including sick leave, wellness days and family related leave days.
• Flexible work arrangements for eligible positions.
• Generous vacation entitlements, increasing with years of service.
• Parental, maternity, and adoptive leave options.

Professional Growth & Development

We want our employees to thrive and grow and are committing to investing in their development. We offer multiple avenues of support such as in-house training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province; we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.