Manager Unclaimed Property

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. The Ministry of Treasury Board and Finance (TBF) is tasked with high profile and highly impactful work that reaches across all ministries and numerous provincial agencies, and which impacts all Albertans. TBF has responsibility for 42 Acts, in addition to related regulations.

The Unclaimed Property Manager leads the administration, development and ongoing delivery of Alberta’s unclaimed and vested property program under the Unclaimed Personal Property and Vested Property Act and its regulations. In this role, you will oversee the control, safeguarding and disposition of unclaimed and vested property, including inventory management, financial controls and claims administration. You will ensure the program is delivered in accordance with legislative and policy requirements while supporting the return of property to its rightful owners. You will also provide strategic and operational advice on legislative, financial, legal and program matters; identify opportunities to strengthen compliance and improve program delivery; and manage complex issues and risks. The Manager independently resolves most day-to-day matters and seeks direction from the Director on unique, complex or contentious issues.

Key responsibilities include:

• Lead program and legislative administration by ensuring the Unclaimed Personal Property and Vested Property Act, regulations, policies, and related requirements are consistently interpreted and applied in program operations.
• Oversee unclaimed and vested property administration, including the secure control, maintenance, reconciliation, transfer, and disposition of property and associated inventory records.
• Manage financial controls and program risks by overseeing reconciliations, banking and financial arrangements, internal controls, fraud prevention, privacy protection, and risks associated with complex property files.
• Provide strategic and operational leadership by translating priorities into operational plans, monitoring program performance, identifying emerging issues, and providing advice and recommendations to senior management.
• Lead stakeholder engagement and compliance activities with property holders, claimants, ministries, legal advisors, financial institutions, service providers, and other partners, including outreach, education, and representation on interjurisdictional forums.
• Support effective program and team operations through process and system improvements, staff recruitment and onboarding, performance management, service standards, and continuous improvement.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Systems Thinking: Considers the broader legislative, operational and stakeholder environment when making decisions and understands how changes in one area may affect the program.
• Creative Problem Solving: Uses sound judgment, analysis and innovative thinking to address unique and complex program issues and identify opportunities for improvement.
• Drive for Results: Establishes priorities, addresses barriers and maintains focus on delivering effective program outcomes.
• Build Collaborative Environments: Works collaboratively with others, encourages open communication and builds shared understanding around program priorities and outcomes.
• Develop Networks: Builds and maintains effective relationships with internal and external stakeholders to support program delivery, compliance and issue resolution.

Qualifications:

University graduation in Business Administration, Public Administration, or a related field, supplemented by a minimum of four years of progressively responsible related experience. Equivalency directly related education or experience considered based on: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education. Related experience should include:

• Experience applying or administering legislation, regulations, policies and/or compliance requirements.
• Experience developing, implementing or improving programs, operational processes, procedures and/or controls.
• Experience assessing complex issues or risks and providing advice and recommendations to management or senior decision-makers.
• Experience working with internal and external stakeholders to address complex issues and support program outcomes.

Assets:

• Chartered Professional Accountant (CPA) designation.
• Experience administering unclaimed property, vested property and/or vested land.
• Experience with accounting controls, reconciliations, asset management and/or inventory tracking.
• Leadership experience overseeing programs, operations and/or teams in a complex or highly regulated environment.
• Experience representing an organization and collaborating with external partners through committees, working groups or similar forums.

Hours of work are 8:15 AM to 4:30 PM, Monday to Friday. This is a permanent full-time position working 36.25 hours per week in office.

Final candidates will be required to undergo a criminal records check (CRC). Applicants being considered for this position will be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Closing Statement: This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Connie Piosca at Connie.Piosca@gov.ab.ca.