Director, Modernization Delivery in Edmonton

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Digital Design and Delivery (DDD) division is the Government of Alberta's (GoA) centre for modern digital delivery, focused on accelerating the design of simpler, faster, and better digital services. It partners with ministries to design better services, build capability and confidence in modern digital practices, and assure service quality and value through standards and controls.

The Forward Delivery & Modernization Branch plays a fundamental role in the transformation of the way government designs, develops, and delivers services for and with Albertans. This Branch leads the design and rapid development of products and services that support delivery of ministry programs and mandates within a new delivery discipline that leverages modern platforms and technologies.

Role Responsibilities

• Leading the delivery of complex, high-priority digital products and services that support ministry objectives and improve outcomes for Albertans.
• Providing strategic leadership and oversight to multidisciplinary product teams throughout the product lifecycle, from design and development to continuous improvement.
• Partnering with ministry executives, product owners, and stakeholders to align product planning, priorities, and delivery outcomes with business and user needs.
• Driving user-centred and data-informed decision-making through research, analytics, and stakeholder engagement to improve product performance and service delivery.
• Championing cutting-edge delivery practices, generative AI, and emerging technologies to accelerate modernization and deliver measurable business value.
• Establishing delivery frameworks, governance processes, and performance measures to ensure product quality, accountability, and continuous improvement.
• Building organizational capability by coaching and developing high-performing teams while advancing digital literacy, innovation, and change adoption across government.

To be successful in this position, you will demonstrate:

• Knowledge of political/public service environment.
• Decision making processes, standards, systems, and protocols.
• Exceptional interpersonal (e.g. negotiation and influence), communications and relationship building skills.
• Excellent written and verbal communication skills.

Qualifications Requirements:

• A university degree in a related field (e.g., Computer Science, Information Technology, Business, Arts, Sciences), supplemented by seven (7) years of progressively responsible, related experience.
• Extensive progressively responsible management experience in large or complex organizations, providing strategic support to government priorities and senior leadership.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Preference will be given to candidates with experience in:

• Digital transformation and innovation leadership.
• Service design, service transformation, and human-centred design methodologies.
• Strategic issue management, risk assessment, and executive-level decision support.
• Stakeholder engagement, collaboration, and influence across complex environments.
• Leading cross-functional teams in the rapid delivery of digital products and services.
• Applying generative AI, agentic tools, and emerging technologies to business and service delivery challenges.
• Process automation, workflow modernization, and technology-enabled service improvement.

Assets:

• Experience with strategic and operational planning, reporting, evaluation, and performance measurement.
• Experience with financial management, budget cycles, resource planning, and operational planning methodologies.
• Knowledge of emerging issues, trends, and priorities affecting government, stakeholders, and business operations.
• Knowledge of cutting-edge trends in AI and agentic product development.

Term of Employment: Permanent, Full-time position (3x Positions)

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates will be required to undergo a security screening. Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information: In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at Michelle.Elliott@gov.ab.ca.