Build AI agents with Cortex, SQL, and Python or JavaScript for Gorgias’s go-to-market workflows. This role centers on production automation and practical business adoption. As a GTM Engineer, you will own agents supporting Sales, Marketing, Customer Success, and Partnerships. You will use prompt design, tool calling, REST APIs, and automation tools to move workflows from manual processes to reviewed agents. Production automations and strong AI fluency are required. Key Responsibilities:
Build custom agents and reusable skills on Cortex Automate lead, account, outbound, enrichment, and referral workflows Map workflow backlogs and select agent, automation, or manual solutions Tune prompts, review performance data, and fix regressions Debug Cargo, HubSpot, Customer.io, and related workflows Requirements:
Three or more years in technical GTM, RevOps, or growth engineering Production automation experience with demonstrable results Hands-on LLM application experience, including prompt design and tool calling Solid SQL and Python or JavaScript with REST API comfort Fluent English; French is a plus for Paris Use AI agents, automation, and technical judgment to improve Gorgias go-to-market workflows while protecting output quality.
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AI GTM Automation Engineer in Toronto employer: Gorgias
At Gorgias, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Remote Customer Implementation & AI Adoption Lead, you will enjoy flexible working arrangements, comprehensive professional development opportunities, and the chance to make a significant impact in the fast-paced world of e-commerce. Join us in a collaborative environment where innovation is celebrated, and your contributions directly influence our customers' success.
