Gordian is seeking a Customer Support Specialist for Canada to assist customers across phone, email, chat and online help channels. You will provide product and billing information, help with troubleshooting, and route issues to appropriate resources for resolution while maintaining high customer satisfaction.
The role requires strong communication skills, ability to multitask in a fast-paced environment, and experience with Salesforce and Microsoft Office.
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Remote Canadian Customer Support Specialist employer: Gordian
Gordian is an exceptional employer that fosters a dynamic and inclusive work culture, providing employees with ample opportunities for growth and development within the facilities assessment field. With a strong commitment to employee well-being, Gordian offers a comprehensive benefits package, including medical, dental, and retirement plans, while also encouraging collaboration and innovation among its diverse team. Located in Canada, this role allows you to engage in meaningful work across various sectors, enhancing your professional journey through hands-on experience and travel opportunities.