Welcome Members at GoodLife Fitness in Fort Saskatchewan while using customer service and front desk expertise to support positive club experiences.
As a Customer Service Representative, you will greet Members and Potential Members at Southpointe Centre. You will check in Members, answer calls, book appointments, and support questions about club services, amenities, FitFix, and Cardio machines. The role also includes membership sales and issue resolution.
Key Responsibilities:
- Greet Members and Potential Members warmly upon arrival
- Check Members in for workouts at the club
- Answer calls, take messages, and book appointments
- Assist Members with FitFix and Cardio machines
- Complete cleaning tasks and club runs as required
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months of employment
- Excellent written and verbal communication skills
- Proficiency using computers and club systems
- Previous customer service and sales experience is an asset
Use customer service, communication, and fitness knowledge to create welcoming experiences for GoodLife Fitness Members daily.
GoodLife Fitness Front Desk Motivator employer: GoodLife Kids
GoodLife Kids in Red Deer offers a vibrant work culture where personal trainers can thrive while helping clients achieve their health and fitness goals. With access to state-of-the-art facilities, ongoing training, and clear pathways for career advancement, this role not only provides meaningful employment but also fosters personal growth and professional development in a supportive environment.