Welcome GoodLife Fitness members as a Front Desk Motivator, using customer service and communication skills to create positive club experiences.
This Customer Service Representative role is critical to GoodLife Fitness club success. You will greet members, check them in, support potential members, answer calls, and resolve questions. Knowledge of memberships, club services, systems, and fitness equipment supports effective assistance.
Key Responsibilities:
- Greet members and potential members warmly upon arrival
- Check members in for workouts and direct appointments
- Answer calls, take messages, and book appointments
- Resolve member questions, concerns, and information updates
- Complete cleaning tasks, club runs, and learning
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and fitness industry knowledge
- Customer service and sales experience an asset
Bring approachable communication, customer focus, and front desk expertise to support members across GoodLife Fitness clubs every day.
GoodLife Fitness Front Desk Motivator employer: GoodLife Fitness Centres
GoodLife Group is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive impactful financial strategies from the comfort of their own homes across Canada. With a strong focus on professional growth, employees benefit from extensive training opportunities and mentorship from seasoned leaders, ensuring they are well-equipped to tackle complex financial challenges. The company's commitment to work-life balance and employee well-being makes it a truly rewarding place to build a meaningful career in strategic finance.
