Support clients through mental health and substance use challenges as an Intensive Case Manager with Good Shepherd in Toronto. Apply person-centered, compassionate care.
This Intensive Case Manager provides direct service within Good Shepherd Non-Profit Homes. The work supports clients facing mental illness, substance use, and barriers affecting health, wellbeing, vocation, or education. You will build trust, assess needs, and collaborate on client-driven recovery goals.
Key Responsibilities:
- Maintain an Intensive Case Management caseload within provincial guidelines
- Complete intake interviews, assessments, reports, files, and progress notes
- Provide resource information, referrals, advocacy, and community facilitation
- Support life skills, competencies, self-sufficiency, and quality of life
- Apply psychosocial rehabilitation and strengths-based empowerment approaches
Requirements:
- University degree in Social Work, Nursing, Occupational Therapy, or related field
- Addictions Certificate and two years of related work experience
- Experience supporting problematic substance use and mental health challenges
- Crisis intervention, risk assessment, de-escalation, and problem-solving skills
- CPR certification or willingness to become certified
Bring counselling, case management, crisis response, and culturally competent practice to client-centered services at Good Shepherd Toronto.
Intensive Case Manager Toronto employer: Good Shepherd Centres
Good Shepherd Non-Profit Homes is an exceptional employer that prioritizes community well-being and employee growth in the heart of Toronto. With a strong commitment to fostering a supportive work culture, employees are encouraged to develop their skills while making a meaningful impact on the lives of clients. The organization offers unique benefits such as flexible working arrangements and opportunities for professional development, making it an ideal place for those passionate about enhancing community living.