Support housing stability at Good Shepherd Centres' Barton-Tiffany Shelter through crisis intervention and housing-focused case management. Work rotating 12-hour days and overnights.
As Senior Shelter Support Worker, you will help maintain a safe, hospitable environment for individuals, couples, and people with pets. You will support residents facing housing instability, poverty, social isolation, mental health issues, and substance use. Your work will follow Housing First, harm reduction, trauma-informed, anti-racist, and anti-oppressive frameworks.
Key Responsibilities:
- Provide housing-focused case management using Housing First principles
- Deliver crisis intervention, referrals, advocacy, and supportive counselling
- Support residents in pursuing goals and housing stability
- Assist shelter operations, peer support, training, and onboarding
- Maintain professional communication and thorough documentation
Requirements:
- Minimum three years' housing and homelessness sector experience
- Diploma or degree in a social services-related field
- Advanced crisis intervention and mental health support experience
- Knowledge of addiction, trauma, poverty, and substance use
- Availability for 12-hour rotating days and overnight shifts
Bring housing-focused case management, crisis intervention, and respectful supports to residents at Good Shepherd Centres' unique shelter.
Senior Housing Support Worker in Hamilton employer: Good Shepherd Centres
Good Shepherd Non-Profit Homes is an exceptional employer that prioritizes community well-being and employee growth in the heart of Toronto. With a strong commitment to fostering a supportive work culture, employees are encouraged to develop their skills while making a meaningful impact on the lives of clients. The organization offers unique benefits such as flexible working arrangements and opportunities for professional development, making it an ideal place for those passionate about enhancing community living.
