Turn warm inbound leads into clients at Gondaliya CPA using strong phone communication and CRM management in Mississauga. This is full-time, in-person work.
As a Sales & Client Success Specialist, you will handle prospective clients already seeking accounting, tax, payroll, and compliance services. You will explain services clearly, maintain timely follow-up, and close small-ticket deals. The role is KPI-based and supports businesses across Canada.
Key Responsibilities:
- Answer warm inbound calls and capture client needs professionally
- Respond to follow-up emails with timely communication
- Explain services and guide clients through next steps
- Update CRM records with accurate notes and statuses
- Close suitable small-ticket service deals
Requirements:
- Minimum three years in inbound sales or similar service role
- Experience converting warm leads into paying clients
- Strong phone and written email communication
- CRM experience and pipeline management ability
- Legal authorization to work and commute in Canada
Bring inbound sales, client communication, CRM, and conversion experience to Gondaliya CPA's Mississauga office-based team.
