At a Glance
- Tasks: Support customers in recruiting operations and ensure they love our product.
- Company: Join GoodTime, a remote-first company focused on customer success.
- Benefits: Flexible work environment with potential for contract-to-hire opportunities.
- Other info: Enjoy a collaborative culture with opportunities for growth and travel.
- Why this job: Make a real impact by helping businesses thrive with our innovative solutions.
- Qualifications: Technical skills and experience in customer success or support roles.
The predicted salary is between 63000 - 77000 $ per year.
GoodTime is seeking a Customer Success Manager for US/Canada via Contract-to-Hire. The role partners with Small Business and Mid-Market customers to support recruiting operations, ensuring customers love GoodTime. The ideal candidate is highly technical and delivers success plans, QBRs, and enablement across teams. Remote-first engagement with 10% travel, focusing on product adoption, renewal growth, and excellent customer relationships. Strong cross-functional collaboration is essential.
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Customer Success Manager – Remote employer: Gofractional
GoodTime is an exceptional employer that prioritizes employee growth and development, offering a remote-first work culture that fosters collaboration and innovation. With a focus on supporting Small Business and Mid-Market customers, employees enjoy meaningful engagement through technical challenges and the opportunity to build strong customer relationships. The company also provides competitive benefits and a supportive environment that encourages professional advancement.
