Become a Team Manager in Sales Operations at goeasy. Manage a high-performing team and foster a culture of excellence in our contact center.
At goeasy, you will lead a talented team of agents to achieve excellence in sales and customer service. Your role as a Team Manager will involve developing strategies to meet KPIs, mentoring individuals for growth, and optimizing operations. Join a recognized leader dedicated to creating an inclusive and high-performance workspace supporting our easyfinancial and easyhome brands.
Key Responsibilities:
- Develop talent and drive performance outcomes
- Oversee sales metrics and team accountability
- Identify efficiency improvement opportunities
- Manage daily operations and escalations effectively
- Create training materials and sales resources
Requirements:
- 3+ years in a leadership role
- 5+ years in sales or customer service
- Strong background in contact center operations
- Exceptional communication skills
- Ability to manage complex data insights
Shape the future of customer service at goeasy while fostering a successful team environment.
Team Manager in Sales Operations in Mississauga employer: goeasy Ltd
At goeasy, we pride ourselves on being a top employer in Canada, offering a vibrant work culture that prioritizes employee growth and well-being. With flexible work arrangements from our Mississauga office, competitive financial benefits, and a commitment to diversity and inclusion, we empower our team members to thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions are valued and you can make a meaningful impact on the lives of everyday Canadians.
