Lead daily visitor services in Tofino with strong supervision, customer service, and safety leadership at the Tofino Visitor Centre. Full-time weekend availability is required.
Reporting to the Visitor & Member Services Manager, you will supervise Visitor Services employees and maintain smooth, safe operations. The work includes training, delegation, accurate visitor information, emergency response, complaint handling, and community knowledge. You will also serve as the organization's designated Health and Safety Representative.
Key Responsibilities:
- Supervise, train, motivate, and delegate tasks to employees
- Ensure professional visitor assistance across service channels
- Handle emergencies, complaints, and decisive situations
- Maintain accurate visitor information and reference materials
- Oversee Visitor Centre operations during manager absences
Requirements:
- Two to three years of supervisory experience
- Customer, visitor, hospitality, or tourism services expertise
- Excellent interpersonal, verbal, written, and social media communication
- Valid Class 5 Driver's License
- Ability to stand and lift 50 pounds
Apply supervisory, tourism, communication, and safety expertise while supporting visitors, employees, and daily operations in Tofino.
Visitor Services Supervisor Tofino employer: Go2hr
At Old Vines Restaurant at Quails’ Gate, we pride ourselves on fostering a collaborative and supportive work environment where culinary professionals can thrive. With comprehensive health benefits, opportunities for growth, and unique perks like subsidized housing and wine education, our team is dedicated to creating memorable experiences while developing their craft. Join us in the beautiful Okanagan, where your passion for food and wine can flourish alongside a talented kitchen team.
