Programs Manager in Coquitlam

• Coquitlam Heritage Society | Mackin House Museum
• Management
• Full Time|
• Permanent
• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

Are you an energetic leader with a passion for education, youth programming, and building vibrant community connections?

The Coquitlam Heritage Society (CHS) is seeking a Programs Manager to lead our public programming, special events, and audience outreach.

This role balances creative program design and public relations with essential team leadership and mentorship.

Coquitlam Heritage is a non-profit society and registered charity whose mission is to engage residents, businesses, community organizations, government, and visitors in the preservation and celebration of and respect for Coquitlam’s origins, traditions and story as well as its rich multicultural heritage and diverse communities.

Operating out of the Mackin House Museum, Coquitlam Heritage Society manages its collections, collects oral histories, and hosts exhibits, tours, and extensive educational programs and special events dedicated to showcasing the multifaceted history and culture of the city of Coquitlam.

Visitors can immerse themselves in the Edwardian-era Mackin House building, the Fraser Mills Train Station, and a 1970 CPR caboose to learn about diverse histories of the city and discover the subtle but compounding ways Coquitlam has changed so much of the course of the last century.

Key Responsibilities

• Program Development & Delivery: Plan, develop, and deliver multi-generational educational programs, tours, and public workshops tailored to diverse audiences, including youth, seniors, and neurodiverse groups.
• Events & Public

Engagement: Support the planning, promotion, and execution of major community festivals, special museum programs, and educational activities both on- and offsite.

Oversee private bookings and facility rentals, including birthday parties.

• Community Partnership & Outreach: Manage relationships with local municipal, arts & culture, and community entities.

Collaborate with cultural and Indigenous partners to integrate respectful cultural interpretation.

• Staff Supervision & Leadership: Assist with onboarding, training, scheduling, and providing daily supervision and check-ins for department staff and volunteers.
• Operations Support: daily opening/closing procedures, greet visitors, and provide comprehensive local tourism information while gathering visitor data and reporting analytics.

Responsibilities & Qualifications

Essential

• Proven interest or experience in planning, organizing, and implementing effective educational programming and events for children, youth, and multi-generational groups
• Excellent verbal and written communication, organization, and customer service skills.
• Strong leadership, conflict resolution, and problem-solving skills
• Proficiency with computers and digital tools, including Microsoft Office Suite or similar.
• Experience and interest in working with people of diverse backgrounds and cultures.
• An interest in Coquitlam’s history and culture along with creativity, enthusiasm, and love of learning
• Must be legally entitled to work in Canada and able to obtain an RCMP Vulnerable Sector clearance.
• Desired
• Post-secondary education in education, museums, or related fields with at least 3 years of work experience in these areas.
• Experience with coordination, supervision, set-up/tear-down, and evaluation of major events and festivals for 400+ attendees, including work with contractors and community partners.
• Experience with lesson plan development using the BC Curriculum
• Experience working/volunteering for a not-for-profit or registered charity.
• Fluency in French or other languages is a major asset.
• Current First Aid/CPR certification, Food Safe, and WHMIS training.
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