Drive daily operations at Glass Doctor as our new Operations Coordinator. Coordinate technician schedules, ensure timely service delivery, and prioritize customer satisfaction.
Glass Doctor seeks a detail-oriented Operations Coordinator to enhance our operational processes. Your role involves managing technician schedules, overseeing job readiness, and acting as the primary customer contact for updates. This position requires a proactive mindset, excellent communication, and superb organizational skills.
Key Responsibilities:
- Coordinate customer appointments and service calls for technicians
- Monitor daily operations for efficiency and timeliness
- Maintain clear communications with all stakeholders
- Ensure all necessary materials are ordered and prepared
- Resolve issues quickly to keep jobs progressing
Requirements:
- High school diploma or equivalent
- 3β5 years of operational coordination experience
- Familiarity with the home service or skilled trades industry
- Strong customer-focused mindset
- Effective use of software for scheduling and record-keeping
Join Glass Doctor as Operations Coordinator and be part of our commitment to exceptional customer care.
Contact Details:
Glass Doctor of Port St. Lucie Recruitment Team