GitLab is seeking a Senior CX Platform Engineer to advance AI-powered capabilities for Customer Experience. You will design agentic workflows, MCP servers, and enterprise integrations, using Claude Code, GitLab Duo, and AWS-based infrastructure.
The role emphasizes production-grade Python/TypeScript, CI/CD, and secure handling of customer data. The team focuses on scalable CX applications, governance, and hands-on collaboration with CX, Digital Success, and Professional Services.
Remote Senior CX Platform Engineer — AI-Driven Platform in Ottawa employer: GitLab
At GitLab, we pride ourselves on being an exceptional employer that champions innovation and collaboration within a fully remote environment. Our commitment to employee growth is evident through continuous learning opportunities and a culture that values diverse perspectives, making it an ideal place for those looking to make a meaningful impact in the realm of AI-driven people systems.
