Coordinate service work orders for Toromont Cat in Dartmouth, using accurate invoicing and strong customer communication. This is a full-time, permanent position.
As Product Support Coordinator, you will support the Service Department from work-order opening through execution. You will monitor work in progress, process invoices, coordinate purchase orders, and assist customers. The position requires administrative training, Microsoft Word proficiency, and effective prioritization across multiple tasks.
Key Responsibilities:
- Monitor work in progress with Supervisors and Dispatch
- Verify service work orders and complete invoices accurately
- Maintain current billing requirements in DBS and exception lists
- Obtain customer purchase order numbers for processing
- Support scheduling, administration, and customer assistance
Requirements:
- Vocational Studies or College Diploma in administration
- Exceptional communication and interpersonal skills
- Ability to communicate efficiently with customers
- Microsoft Word proficiency
- Ability to prioritize multiple deadline-driven tasks
Bring administrative coordination, customer service, and invoicing accuracy to Toromont Cat's Dartmouth Service Department.
Product Support Coordinator Dartmouth employer: Giant Tiger
Giant Tiger is an exceptional employer that fosters a collaborative and dynamic work environment in Ottawa, ON. As a Grocery Merchandising Leader, you will have the opportunity to shape our grocery business while benefiting from a culture that prioritizes employee growth and development, alongside competitive compensation and a commitment to maintaining our low-price promise. Join us to make a meaningful impact in a company that values innovation and teamwork.
