Lindt & Sprüngli is searching for a Solution Architect (SAP PP/QM) who would be responsible for the overall delivery of the SAP services across the business domains of Production Planning and Quality Management for the Lindt companies in North America. He/she is responsible for defining, planning, and executing the delivery management functions including System Enhancements & Projects, Process & Change Management, and Service, Incident & Problem Management in PP/QM domain.
This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. The ideal candidate should be a hands‑on professional who enjoys rolling up his or her sleeves working across cross‑functional teams to deliver services, meet service levels and mature IT operations.
Essential Functions
- Lead the delivery of SAP PP/QM module for.
- Projects & system enhancements
- End user support services.
- System upgrades, migrations & implementation of new functions & features
- Coordinate with internal teams, IT business partners, business users, and third‑party vendors to ensure alignment on tasks, objectives, and deliverables.
- Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for PP/QM area.
- Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
- Be the primary contact for end users and other stakeholders on PP/QM delivery.
- Communicate regularly with various stakeholders and with the internal team to provide updates, address concerns, and gather feedback for continuous improvement in PP/QM area.
- Define technical and functional standards and ensure delivered work meets technical, functional, performance and business requirements as well as best practices.
- Lead the requirements' definition and convert requirements into program specifications and necessary system documentation.
- Configuration and implementation of the following SAP modules based on business requirements: Production Planning (PP) and Quality Management (QM).
- Execute and lead testing process (unit and integration test).
- Application support, facilitate changes, respond to tickets, and train end users.
- Aid in the management of third‑party vendors.
- Provide support to management regarding strategy and roadmap planning.
- Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.
Basic Qualifications
- Bachelor's degree in business administration, Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications is a plus.
- Minimum of 10 years of experience or 2 full implementation cycles in the S/4 modules listed below (or ECC equivalent):
- S/4 HANA Manufacturing or ECC Equivalent
- S/4 HANA Quality Management or ECC Equivalent
- Proven track record in configuring and customizing S/4 HANA Manufacturing, Quality Management and Integration with PPDS or equivalent.
- RF scan gun framework and RF configuration
- Familiarity of the underlying technical underpinnings of SAP.
- Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.
- Understand the interaction of production, supply chain, and quality management processes with other business processes and SAP modules (mainly IBP, FICO, SD, and MM)
- Understanding of the interaction of PP and QM processes with other business processes and SAP modules (mainly FICO, SD, and MM/EWM etc.)
- Significant experience in leveraging full capabilities of SAP core functionalities to keep customizations to minimum.
- Experience in complex SAP environments.
- Experience with Integration in the area like MES, SAP EWM etc.
- Proven track record of successfully managing large‑scale SAP implementations, upgrades, and migrations.
- Excellent communication skills, with the ability to effectively interact and influence business users, team members, and stakeholders at all levels.
- Solid analytical and problem‑solving abilities, with a focus on driving continuous improvement and delivering value to Lindt business.
- Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities simultaneously.
- Familiar with the core processes of a CPG/food and beverage industry
- Flexibility to travel as needed to various company locations
Personal Qualifications
- Ability to lead a team.
- Strong customer and quality focus, detail oriented
- Team spirit and collaboration at a global scale
- Synthesis and analytical capabilities
- Oral and written communication skills
- Good interpersonal skills
Company Description
Lindt and Sprüngli (North America) Inc. is the Supply Chain and Business Shared Services
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Contact Details:
Ghirardelli Chocolate Company Recruitment Team
