At a Glance
- Tasks: Manage event logistics and ensure exceptional client experiences at onsite events.
- Company: Join Maritz, a leader in creating impactful and memorable experiences.
- Benefits: Enjoy competitive salary, comprehensive benefits, and a flexible work environment.
- Other info: Dynamic role with opportunities for growth and development in a supportive culture.
- Why this job: Be part of a team that values human connection and empowers you to thrive.
- Qualifications: Bachelor’s degree or equivalent experience in hospitality/event management preferred.
The predicted salary is between 63000 - 72000 $ per year.
Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.
The Event Service Specialist (ESS) is the day‑of onsite primary client point of contact for assigned programs and events. This role is responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global Events onsite operations. Additionally, you will be responsible for maintaining and auditing assigned internal event spaces.
- 60% - Event Operation Logistics: Manages all onsite logistics for assigned program/event: transportation, registration, hospitality desk, catering, facilities, activities, technology and executive/VIP handling. Provides guidance and is consultative to clients and guests. Conforms to all corporate, department & performance policies. Assists in problem solving. Anticipates and resolves challenges onsite. Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction. Ensures overall attendee and guest experience is exceptional by demonstrating a high level of customer service.
- 20% - Internal Event Space Management: Responsible for regularly maintaining and auditing assigned internal event spaces. Demonstrates strong attention to detail by identifying areas that need improvement. Manages running list of maintenance items, submitting request and following up to ensure issue is resolved.
- 20% - Administrative/Project Support: Manages team resource documents and various projects as assigned by manager.
Qualifications:
- Bachelor’s degree or equivalent experience required. Strong preference for degree programs in hospitality/event management or equivalent hospitality experience.
- Must possess the ability to read/write fluently in both English & French.
- Excellent computer skills, knowledge of G-suite tools & ability to learn new technology quickly.
- Professional communication, teamwork and leadership skills required.
- Must have ability to work with a flexible schedule that could include last minute changes.
- Must be able to handle physical demands of the position which may include but are not limited to: extensive standing, lifting, etc.
- Must be dependable, flexible, self‑directed and able to work with all levels of employees both independently and in a team.
The range for this position $63,000 - $72,000 CAD, based on experience.
Maritz offers a comprehensive benefits package for full‑time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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