Coordinate drivers, routes, and customer service for GFL as a Dispatcher using proprietary software and real-time operational support. Manage service changes while keeping daily operations moving efficiently.
As a Dispatcher, you connect drivers, internal teams, and customers through route coordination and service order management. You will track productivity, record critical service data, and resolve delivery or pickup problems. The role works with sales, operations, customer service, and maintenance personnel.
Key Responsibilities:
- Schedule service and accommodate customer service changes
- Dispatch calls according to routes and driver locations
- Track productivity and record critical service information
- Complete driver check-ins and review route paperwork
- Resolve service issues through cross-functional coordination
Requirements:
- One to two years in transportation, dispatch, or customer service preferred
- Prior dispatching experience is a strong asset
- Understanding of TDG requirements and waste manifests
- Knowledge of hours of service regulations is an asset
- Proficiency with Gmail, Sheets, and Docs
Apply transportation dispatch, customer communication, and route coordination skills to support reliable GFL service operations.
GFL Transportation Dispatcher in Edmonton employer: GFL Environmental Inc.
GFL Environmental is an exceptional employer that prioritizes a supportive and inclusive work culture, making it an ideal place for those looking to contribute to sustainability in the beautiful setting of Whistler. Employees enjoy flexible scheduling, opportunities for professional growth, and a commitment to safety and teamwork, all while playing a vital role in promoting environmental responsibility within the community.