GFL Environmental Inc. in Coquitlam, BC, is seeking a Customer Service Manager to lead a centralized call centre hub of 10β12 CSRs.
You will coach and develop frontline staff, drive service excellence, and coordinate with dispatch, fleet operations, and billing to resolve issues in real-time. The role demands a dynamic leader who thrives in a fast-paced environment and has a passion for motivating teams, improving processes, and delivering exceptional customer experiences across Metro Vancouver
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Customer Service Manager: Lead a Fast-Paced Call Centre in Coquitlam employer: GFL Environmental Inc.
GFL Environmental is an exceptional employer that prioritizes a supportive and inclusive work culture, making it an ideal place for those looking to contribute to sustainability in the beautiful setting of Whistler. Employees enjoy flexible scheduling, opportunities for professional growth, and a commitment to safety and teamwork, all while playing a vital role in promoting environmental responsibility within the community.