At a Glance
- Tasks: Build strong customer relationships and drive revenue growth through strategic account management.
- Company: Join a diverse and inclusive team focused on customer success and employee development.
- Benefits: Enjoy competitive salary, health coverage, pension plan, and tuition reimbursement.
- Other info: Flexible interview options and a culture that promotes from within.
- Why this job: Make an impact by being the trusted partner for customers in the electrical industry.
- Qualifications: Post-secondary education and 5+ years of sales experience in the electrical sector.
The predicted salary is between 55000 - 80000 $ per year.
Our core purpose is Customer First - Employee Driven. We strive for an inspiring culture and integrity in all that we do. Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done. We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.
Annual Base Salary $55,000 - $80,000. Reason for vacancy: This is a backfill for an existing position within the team.
The Account Manager role serves as the primary link between Gerrie, manufacturers, and customers. The role ensures ease of doing business, delivers value beyond product sales, and positions the company as a trusted partner rather than just a reseller. Account Managers drive revenue growth, strengthen customer relationships, help customers fully leverage Gerrie’s offerings, and support the business strategy by aligning solutions with customer objectives.
Key Accountabilities
- Customer Relationship Development: Understand customer business needs, priorities, and key stakeholders, and take ownership of the entire client relationship. Build and maintain strong relationships through regular meetings, calls, and site visits. Conduct check-ins, reviews, and follow-ups to ensure customer satisfaction and loyalty. Proactively identify and address challenges or risks in customer relationships. Serve as the primary point of contact to resolve issues, provide solutions, and elevate internally when necessary. Source internal product support and service through the right channels to maximize customer value.
- Account Planning and Execution: Develop and execute account plans aligned with customer objectives and company revenue targets. Identify and capture growth opportunities within existing accounts (upsell, cross-sell, renewals) to increase share of wallet. Drive new business development by identifying and converting net new customer opportunities.
- Sales Performance and Execution: Manage and execute quotes, pricing, contracts, and supply agreements to support profitable growth. Monitor sales performance, account budgets, and market trends; adjust strategies to optimize results. Analyze account performance, usage, and financial metrics to identify risks and growth opportunities. Translate customer insights into actionable recommendations to improve products, services, and processes.
- Cross-Functional Alignment: Collaborate with operations, internal teams and cross-functional teams. Align sales initiatives with broader organizational priorities. Ensure shared ownership of results across departments.
Skills and Experience Required
- Post-secondary education College diploma in Electrical Technology or equivalent work experience.
- Combines strong sales performance with technical product knowledge and industry insight to drive customer relationships and achieve business growth.
- Has 5+ years of sales experience within the electrical industry.
- Proven experience in sales and account management, with a track record of achieving or exceeding targets.
- Demonstrates the ability to build and grow customer relationships while identifying opportunities to expand business.
- Strong understanding of product offerings, industry trends, and customer segments, enabling effective positioning of solutions and informed decision-making.
- Brings technical knowledge, particularly in electrical and industrial products, allowing for confident, consultative selling and the ability to match customer needs with appropriate solutions.
- Skilled in working with customers to understand requirements and deliver value-driven solutions. Communicates effectively to build trust and long-term partnerships.
- Results-driven and commercially focused, with the ability to translate technical knowledge and market insight into measurable sales performance and customer success.
We believe in taking care of our people:
- Major medical + dental coverage for yourself and your dependents (flex plan options available)
- Employee Assistance Program
- Pension plan with contribution matching
- Training, development and career growth opportunities
- Tuition reimbursement program
- Promote from within culture
- A diverse and inclusive workplace
- Caring and nurturing environment
Words that our employees use to describe us: Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful.
Flexible interview options are available!
Contractor Account Manager – Brantford in Burlington employer: Gerrie Electric Wholesale Limited
Gerrie Electric is an exceptional employer that values its employees and fosters a supportive work culture in Burlington, ON. With a strong commitment to customer service and employee development, team members enjoy opportunities for growth and skill enhancement while working in a dynamic environment. The company promotes a collaborative atmosphere where every associate plays a crucial role in delivering outstanding service, making it a rewarding place to build a career.
Contact Details:
Gerrie Electric Wholesale Limited Recruitment Team
