Lead GEOX store performance through customer service and team leadership as a Key Holder supporting daily retail operations. Represent GEOX technologies and products.
Reporting to the Store Manager, this Key Holder leads by example across customer experience, visual standards, sales, and store operations. The position supports onboarding, training, feedback, and communication while handling complex service situations. It also oversees cash procedures, inventory handling, store organization, and health and safety standards. Success requires retail experience, strong communication, leadership, organization, computer skills, and Microsoft Excel and POS proficiency.
Key Responsibilities:
- Train employees on GEOX service standards, technologies, and initiatives
- Handle complex customer situations and resolve service discrepancies
- Assign sales associate roles according to store traffic
- Manage registers, cash counts, deposits, and register paperwork
- Maintain inventory, visual standards, and organized store areas
Requirements:
- Minimum two years' retail experience in customer-focused environments
- Fashion apparel or footwear retail experience preferred
- High School or College Degree, or equivalent retail experience
- Strong communication, leadership, and organizational skills
- Microsoft Excel and POS system proficiency
Bring retail leadership, customer service, sales analysis, and operational accuracy to GEOX as a Key Holder.
GEOX Retail Key Holder Leader in Toronto employer: Geox
At Royalmount, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our collaborative work culture fosters teamwork and encourages personal development through ongoing training and support, all while providing a vibrant retail environment in a prime location. With flexible scheduling and a commitment to outstanding customer service, we offer a rewarding experience for those looking to thrive in the retail sector.
