Within the context of a resident focused setting, provides reception duties for George Derby Centre; updates the admission, discharge and transfer system; types material utilizing word processing software; and receives and sorts mail in accordance with established procedures.
JOB DUTIES:
- Provides reception duties for George Derby Centre by performing duties such as greeting visitors; maintaining visitor sign-in log; operating switchboard; and responding to general enquiries from residents/visitors related to the Centre in accordance with established policies and procedures.
- Complete and submit the daily census report.
- Monitors Wanderguard residents and assists visitors when leaving.
- Greets visitors, new residents and notifies Nurse in Charge.
- Receives, sorts, and distributes resident and departmental mail. Stamps and processes outgoing mail utilizing the postage meter and completes any special postal requirements i.e. special delivery and registered mail as directed.
- Prepares health records for offsite storage.
- Receives and processes lost and found articles.
- Reports hazards, unusual occurrences, accidents, and unsafe situations to immediate supervisor or designate.
- Photocopies, faxes, and distributes material for various departmental staff by receiving items for duplication and operating photocopying or facsimile machine.
- Actively promotes a culture of resident safety by adhering to established safety policies, standards and procedures including emergency procedures.
- Performs other related duties as assigned.
SAFETY RESPONSIBILITIES:
- Demonstrates a commitment to communicating, improving and adhering to safety policies in the work environment.
- Reports all incidents and near misses. Reports are to be made in writing.
- Report all concerns related to resident behaviours; even if no incident/injury occurs. Reports are to be made in writing.
- Follow safe work procedures and act safely in the workplace at all times.
- Actively participate in all training provided to you for your safety.
QUALIFICATIONS:
Education, Training and Experience
Grade 12 plus two years' recent, related experience or an equivalent combination of education, training, and experience.
Skills and Abilities
- Ability to type 50 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
