Manager, Technical Operations in Calgary

GeologicAI is changing how the mining industry understands what's in the ground. We scan drill core with our own technology and provide data that helps mining companies make better decisions, faster. Our purpose-built core scanning trailers make this possible. Deployed to mine sites around the world, often in remote and demanding conditions, each one carries high-precision scanning instruments and onboard data systems.

This role is about keeping that equipment performing at its best, not managing vehicles. You'll lead the development of the Fleet Performance Group, bringing together existing maintenance, commissioning and operations improvement capabilities into a cohesive, high-performing team responsible for the reliability and performance of our global trailer fleet. Building on established systems, processes and technical expertise, you'll focus on strengthening team capabilities, clarifying roles and accountabilities, improving cross-functional collaboration and driving continuous improvement.

You'll develop a culture of ownership, operational excellence and proactive problem-solving that enables the group to deliver consistent, scalable support to global operations. You'll have final accountability for trailer uptime, instrument configuration baselines, data processing pipeline integrity and KPI reporting across every deployed Production unit worldwide. You'll also own change management for Production assets, which means any change outside the approved MaintainX baseline needs your risk/benefit sign-off.

A key early goal is taking routine support off our engineering subject matter experts: 50% on Day 1, growing to 80% within six months. Along the way, you'll track Engineering demand to confirm their time is actually being freed up. You'll represent Fleet Performance in monthly governance reviews and quarterly strategy sessions with Operations Leadership and the Director of Operations. You'll also work closely with Engineering, Geoscience, Data Science, Regional Managers and Project Managers to define shared ownership, escalation paths and cross-functional accountability.

Key responsibilities:

• Develop and get executive sign-off on the FPG charter, mandate, and operating model
• Hire, onboard, and develop the team (10-15 FTE); grow to full org chart over 12-18 months
• Establish MaintainX as the system of record: asset hierarchy, PM templates, work order standards, and change management workflow
• Own all Production-asset change management decisions, including risk/benefit review and Engineering sign-off coordination where required
• Deliver the 50% to 80% SME support transfer milestones; report progress monthly to Operations Leadership
• Define and maintain the escalation model (L1/L2/L3) and ensure FPG is executing to it
• Drive the continuous improvement loop: FPG monitors, Engineering improves, R&D innovates, FPG standardizes
• Report fleet KPIs monthly including uptime, MTTR, PM compliance, repeat failure rate, QC pass rate, and Engineer capacity released

Travel requirements:

Up to 30% domestic and international travel to client sites, regional field offices, and GeologicAI offices globally; higher in the first 6 months during team and process establishment.

Must have skills, education, and experience:

• 10+ years in asset management, fleet operations, or operational engineering in an industrial, field-deployed, or instrumentation environment
• Demonstrated experience building and leading cross-functional operational teams, not just managing established ones
• Direct experience with CMMS or asset management platforms (MaintainX, SAP PM, IBM Maximo, or equivalent) as a system of record
• Track record of driving measurable performance improvements against defined KPIs (uptime, MTTR, cost/hour, or similar)
• Experience managing geographically distributed teams and field operations across multiple time zones
• Strong understanding of change management, configuration control, and escalation model design

Assets:

• Experience in mining, mining services, oil & gas, industrial IoT, or precision instrumentation industries
• Familiarity with data processing pipelines, sensor calibration, or geoscience data workflows
• Experience with reliability-centered maintenance (RCM) or similar reliability engineering frameworks
• Prior experience managing a function during rapid organizational scaling (startup to scale-up transition)
• Familiarity with systems integration concepts (connecting CMMS to monitoring platforms, ticketing tools, etc.)
• PMP or equivalent project/program management certification

Benefits from working at GeologicAI:

We're a fast-growing well-funded company working on interesting products that are making a difference to the world. Our products and services are helping find the hydrocarbons that power our world today, and the metals and minerals required for the energy transition of tomorrow.

• A casual and fun work environment
• Flexible schedule and opportunities for remote work
• Extended health and dental benefits
• Robots with lasers!

We're grateful for the interest in our roles. Because of the volume of applications we receive, only those selected for an interview will be contacted, and we aren't able to respond to enquiries about individual applications.

Accessibility: We want our hiring process to work for everyone. If you need any adjustments or accommodations at any stage, email us at hrinquiries@geologicai.com so we can make arrangements.

A note for agencies: We do not accept unsolicited resumes. Any candidate submitted without a signed agreement in place will be treated as a direct application, and no fee will be payable.