Serve GEODIS customers in Ajax through order processing, shipment tracing, and courteous warehouse customer service. This is a full-time, on-site position.
The Warehouse Customer Service Representative handles customer inquiries, orders, complaints, invoices, and shipment information. You will coordinate with warehouse, transportation, and management teams while maintaining customer files and accurate records. The role supports GEODIS logistics operations for brands and manufacturers.
Key Responsibilities:
- Respond to customer inquiries by phone, email, or in person
- Process orders, receipts, paperwork, and inventory records
- Coordinate urgent shipping requests with transportation departments
- Trace shipments and notify customers about merchandise activity
- Verify invoices and report customer feedback to management
Requirements:
- High school diploma or GED equivalency
- Minimum six months of related experience or training
- Microsoft Outlook, Word, and Excel experience
- PC literacy and warehouse management systems experience preferred
- Ability to write reports and respond to questions
Apply customer service, order processing, and logistics coordination skills as a GEODIS representative in Ajax, Ontario.
Warehouse Customer Service Representative employer: Geodis
At GEODIS, we pride ourselves on being an excellent employer, especially for our Warehouse Associates during the bustling seasonal peak in South Oshawa, ON. Our supportive work culture fosters teamwork and growth, offering employees opportunities to develop their skills while contributing to a global leader in logistics. With competitive pay, flexible hours, and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to succeed.
