Elevate customer satisfaction at Motion Industries as an On-Site Customer Service Representative in Grande Prairie, AB. Manage customer orders and inquiries efficiently to ensure repeat business.
In this full-time role, under close supervision, you'll engage in order fulfillment, customer communication, and relationship building. Key tasks include managing incoming calls, entering orders, and negotiating sale prices within set parameters. Your attention to detail and organization will directly influence Motion Industries' gross profit.
Key Responsibilities:
- Respond to basic customer inquiries about products
- Place customer orders via telephone, fax, or email
- Adjust non-contract pricing to enhance competitiveness
- Maintain inventory levels by ordering necessary items
- Expedite and process customer returns as needed
Requirements:
- High school diploma or GED required
- 0-3 years of related experience preferred
- Strong communication and organizational skills
- Moderate computer proficiency for order management
- Good driving record and reliability preferred
Become a vital part of Motion Industries by enhancing customer service in Grande Prairie.
On-Site Customer Service Representative Grande Prairie employer: Genuine Parts Company
Motion Industries is an exceptional employer that prioritizes employee well-being and growth, offering a comprehensive benefits package that includes healthcare coverage, retirement savings, and generous vacation time. The company fosters a collaborative work culture where Account Representatives can thrive through meaningful customer interactions and professional development opportunities, all while being part of a diverse and inclusive team in a dynamic industry.
