Observability & AI Ops Lead

Observability & AI Ops Lead

Full-Time On-site
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Genpact Ltd. is seeking a Tech Lead – Infrastructure Services with strong expertise in monitoring, observability, and ITOM to shape the enterprise strategy.

The role involves leading event management, integrating monitoring platforms, and driving automation and AIOps in a hybrid Canada working model. Responsibilities include KPI establishment, dashboard leadership, and cross-team collaboration with infrastructure, cloud, and operations to enhance service health and visibility.

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Observability & AI Ops Lead employer: Genpact Ltd.

At Genpact, we are not just leading the charge in AI and digital innovation; we are creating a vibrant work culture that empowers our employees to thrive. As a Tech Lead in Application Development, you will have the opportunity to drive impactful solutions while collaborating with a diverse team of over 140,000 innovators. With a strong focus on mentorship, career growth, and a commitment to integrity and inclusion, Genpact offers a unique environment where your ideas can truly make a difference.

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Contact Details:

Genpact Ltd. Recruitment Team