Mission Specialist, Land C5ISR
General Dynamics Mission Systems‑Canada in Calgary is seeking an experienced Mission Specialist to join our LandC5ISR team. This role leverages military operational knowledge to drive customer relations, provide mentorship, support system integration, and deliver actionable insights through detailed field reports.
Job Description
As a Mission Specialist you will be responsible for:
- Utilizing operational expertise to ensure end‑user requirements are accurately captured, communicated, and prioritized.
- Leveraging military knowledge in customer relations and collaboration with engineering and integration teams.
- Providing mentorship and guidance to users, both in classroom and field environments, ensuring proficiency with our systems.
- Reporting system‑related problems across all aspects of functionality, hardware, software, firmware, operating manuals, training, and usage.
- Composing detailed written reports identifying observations from the field, including baseline delivery, equipment performance, procedures, and training effectiveness.
- Gathering ongoing feedback from the field, recommending system enhancements and training updates as needed.
- Supporting integration activities such as communication system testing, field trials, and user experience events.
- Delivering in‑person presentations to provide status updates and attending planning sessions with internal teams and customers.
How We Work
- Work Schedule: 37.5 hours per week
- Hybrid – mix of onsite and work from home
- Travel required for customer sites
Qualifications
- Minimum 7 years of military experience
- Excellent customer service and communication skills
- Ability to establish and maintain positive client relationships
- Strong problem‑solving abilities and attention to detail
- Ability to work independently and within a team
- Flexibility to travel as required
Applicants must be eligible to work in Canada and must meet all Canadian Government security clearance requirements.
Salary
$80,000 – $95,000 CAD annual.
Benefits
- Medical, dental and vision coverage for employee and eligible dependents at no cost to the employee
- Flexible benefit options (including HCSA)
- Emergency medical travel insurance
- 24/7 virtual health care services
- Employee & Family Assistance Program (EFAP)
- Onsite fitness facilities and employee resource groups
- Defined Contribution Pension Plan (DCPP) with employer contributions after 3 months of service
- Access to financial advisors for investment advice and comprehensive planning
- Voluntary Registered Retirement Savings Plan (RRSP) accessible from day one
- Sick leave and disability programs
- Vacation, holidays, vacation purchase plan and parental leaves with top‑up options
- Free onsite parking
- Employee social clubs and recreational activities
Why Join Us?
- Purposeful Innovation: Work on solutions that make a real difference and innovate with cutting‑edge technology.
- Connection: Foster a culture of belonging, inclusivity, and collaboration.
- Challenging and Rewarding Career Pathways: Access to mentorship, training, internal mobility, and professional certification support.
Accommodation
If you require accommodation during any stage of the application process, please contact Human Resources at recruitment@gd-ms.ca.
Closing Date
We reserve the right to close this vacancy early. Submit your application as soon as possible.
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Mission Specialist, Land C5ISR in Calgary employer: General Dynamics Mission Systems–Canada
At General Dynamics Mission Systems-Canada, we pride ourselves on being an exceptional employer that fosters a culture of purposeful innovation and inclusivity. As a Technical Sales Manager, you'll not only engage with cutting-edge technologies in the defense sector but also benefit from comprehensive medical coverage, flexible time off, and robust career development opportunities. Join us to work on meaningful projects that make a real difference while enjoying a supportive environment that encourages your professional growth.
Contact Details:
General Dynamics Mission Systems–Canada Recruitment Team
