Make a meaningful contribution as a Junior Technical Infrastructure Analyst with General Dynamics Mission Systems–Canada in Calgary. Provide essential IT support and ensure optimal service delivery to local employees.
Join our Desktop Support team where you will be the key resource for IT assistance in Calgary. This junior-level role involves service desk operations, endpoint management, and asset coordination. You will be responsible for troubleshooting IT incidents, supporting local inventory, and enhancing the overall support environment.
Key Responsibilities:
- Provide timely service desk support and incident management
- Deploy, configure, and maintain IT assets securely
- Troubleshoot hardware, software, and network issues
- Collaborate with teams to resolve technical challenges
- Create and maintain knowledge base content and documentation
Requirements:
- College diploma in IT or related field
- Experience in service desk support and ticket management
- Knowledge of Microsoft Windows and 365 environments
- Familiarity with endpoint management tools
- Ability to communicate effectively with customers
Bring your IT knowledge, problem-solving skills, and proactive attitude to the General Dynamics team in Calgary.
Junior Infrastructure Analyst in Calgary employer: General Dynamics Mission Systems–Canada
At General Dynamics Mission Systems-Canada, we pride ourselves on being an exceptional employer that fosters a culture of purposeful innovation and inclusivity. As a Technical Sales Manager, you'll not only engage with cutting-edge technologies in the defense sector but also benefit from comprehensive medical coverage, flexible time off, and robust career development opportunities. Join us to work on meaningful projects that make a real difference while enjoying a supportive environment that encourages your professional growth.
Contact Details:
General Dynamics Mission Systems–Canada Recruitment Team