Elevate customer relationships remotely as an Account Service Manager with Geek+. This role focuses on retaining enterprise accounts across the U.S. and Latin America, requiring fluency in English and Spanish or Portuguese.
Geek+ is a leader in Autonomous Mobile Robot solutions and seeks an Account Service Manager to foster post-deployment customer engagement. You will communicate directly with technical teams while driving growth in service revenue and ensuring SLA compliance. Your ability to manage and nurture customer relationships will play a critical role in operational performance.
Key Responsibilities:
- Own strategic relationships with enterprise accounts
- Drive service revenue through contract renewals
- Conduct Business Reviews to assess account health
- Manage account profitability and invoicing
- Coordinate issue resolution across teams
Requirements:
- 2-10 years in account management or customer success
- Proven relationship-building skills
- Strong problem-solving and analytical abilities
- Technical background in robotics or automation
- Bilingual in English and Spanish or Portuguese
Leverage your technical fluency and account management expertise to grow relationships in this dynamic role with Geek+.
Remote Account Service Manager at Geek+ in Ottawa employer: Geek+
At Geek+, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, especially for our Account Service Manager role. With the flexibility of remote work and preferred hub locations in vibrant cities like Toronto, Atlanta, and Houston, we offer competitive benefits, opportunities for professional growth, and a collaborative environment where your contributions directly impact customer success across North and South America. Join us to be part of a forward-thinking team that values innovation and empowers you to thrive in the rapidly evolving field of robotics and automation.
