Lead food and beverage service at Gateway as a full-time Supervisor, using team coaching and customer service expertise across assigned outlets.
This Supervisor supports outlet workflow, administration, employee development, and daily operations. You will engage teams, strengthen product knowledge, and maintain high guest experiences. The role also provides operational continuity during the Manager's absence when required.
Key Responsibilities:
- Support staffing levels to maximize productivity and business performance
- Assist supervision, coaching, feedback, and employee development
- Promote excellent customer service and guest satisfaction
- Address customer issues and concerns responsively
- Assist scheduling, shift management, and quality standards
Requirements:
- Minimum two years' supervisory experience in restaurant or bar operations
- Smart Serve and Food Handlers certification
- Hospitality Management education preferred
- Knowledge of restaurant operations and hospitality
- Ability to lift and carry up to 50 pounds
Bring restaurant supervision, employee coaching, and guest service skills to Gateway's food and beverage operations across assigned outlets.
Food and Beverage Supervisor Gateway employer: Gateway Casinos & Entertainment
As a leading employer in the heart of the industry, Gateway offers an exciting and supportive work environment where innovation thrives. With a comprehensive benefits package, opportunities for professional development, and unique discounts for employees, we prioritize your growth and well-being. Join us as the Director of Enterprise Applications and be part of a collaborative team that drives meaningful change across our core enterprise applications.
Contact Details:
Gateway Casinos & Entertainment Recruitment Team
