Director of Airline Customer Engagement & Performance in Mississauga

Director of Airline Customer Engagement & Performance in Mississauga

Mississauga Full-Time 135000 - 165000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead data analytics to enhance airline catering operations and drive performance improvements.
  • Company: gategroup, a leader in airline catering with a focus on customer engagement.
  • Benefits: Competitive salary, travel opportunities, and a chance to make a global impact.
  • Other info: Opportunity to work in a dynamic environment with a global network.
  • Why this job: Transform complex data into actionable plans and strengthen customer relationships.
  • Qualifications: 7+ years in analytics, process improvement, and KPI reporting experience required.

The predicted salary is between 135000 - 165000 $ per year.

gategroup seeks a senior data analytics and operations professional to bridge analytics and action across airline catering operations.

You will translate complex data into practical plans, lead cross-functional teams, and drive performance improvements while maintaining strong customer relationships.

The role requires at least seven years in analytics and process improvement, with KPI reporting experience and travel up to 50% to support a global network.

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Director of Airline Customer Engagement & Performance in Mississauga employer: gategroup

Gate Gourmet is an exceptional employer that offers a vibrant work culture and numerous benefits, including competitive wages, health and dental coverage, and opportunities for career advancement. Located at the Vancouver International Airport, our team members enjoy a dynamic environment where they can hone their culinary skills while contributing to the travel experiences of millions. Join us to be part of a leading global business that values employee growth and provides a supportive atmosphere for all.

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Contact Details:

gategroup Recruitment Team

We think you need these skills to ace Director of Airline Customer Engagement & Performance in Mississauga

Data Analytics
Operations Management
KPI Reporting
Performance Improvement
Cross-Functional Team Leadership
Customer Relationship Management
Process Improvement