At a Glance
- Tasks: Lead airport operations, ensuring efficiency and exceptional customer service.
- Company: Join GardaWorld, a global leader in security at Toronto Pearson International Airport.
- Benefits: Competitive salary, full health benefits, paid training, and career growth opportunities.
- Other info: Inclusive culture with no AI in the hiring process.
- Why this job: Thrive in a fast-paced environment while making a real impact in aviation operations.
- Qualifications: Post-secondary education and 1-3 years of leadership experience required.
The predicted salary is between 70000 - 77000 $ per year.
Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Mississauga, Ontario, CA
The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ)
Airports run on leadership, operational excellence, and exceptional customer service. At GardaWorld, we are looking for a driven and people-focused Service Delivery Manager to support airport security operations at YYZ in Mississauga.
If you thrive in fast-paced environments, enjoy leading teams, and want to build a long-term career in aviation operations, this opportunity is for you.
What Your Days Will Look Like
- Lead daily airport operations to ensure efficiency, safety, and service excellence
- Drive operational performance and achieve productivity and quality targets
- Support and coach frontline teams in a fast-paced airport environment
- Improve workflows and operational processes to enhance customer experience
- Collaborate with airport stakeholders and internal teams
- Monitor operational KPIs and support continuous improvement initiatives
- Resolve operational issues quickly to maintain seamless operations
- Ensure compliance with operational and aviation security procedures
What We're Looking For
- Post-secondary education or equivalent professional experience
- 1 to 3 years of leadership or operations management experience
- Strong leadership, communication, and problem-solving skills
- Experience working in fast-paced operational environments
- English is required; French is considered a strong asset
What GardaWorld Brings to You as a Service Delivery Manager
- Salary between $70,000 - $77,000 annually
- Full health and benefits package
- Paid training and leadership development opportunities
- Career growth within a global organization
- Exposure to airport operations, aviation, and customer service leadership
- Inclusive and collaborative work environment
No artificial intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position.
Vacancy Status: This posting is for a current position within the organization.
GardaWorld: Make the world a safer place
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Service Delivery Manager in Mississauga employer: GardaWorld
GardaWorld, un leader dans le domaine du transport de valeurs, se distingue comme un employeur exceptionnel grâce à son ambiance familiale et inclusive à Montréal. Nous offrons des opportunités de formation gratuite pour l'obtention d'un permis d'arme à feu, ainsi que des salaires compétitifs et des avantages tels que des uniformes fournis et des horaires variés, favorisant ainsi la croissance professionnelle et le développement personnel au sein d'une équipe dynamique.
