Serve GardaWorld customers in Edmonton using French communication, professional phone service, and strong problem-solving skills in an office setting.
As a Customer Service Representative, you support internal and external customers through clear communication and organized service. The position requires customer service experience, good judgment, and proactive customer development in a direct selling environment. You will address concerns, explain solutions, and coordinate with colleagues.
Key Responsibilities:
- Respond confidently to customer telephone inquiries using provided tools
- Maintain positive, empathetic, and professional customer interactions
- Resolve concerns by clarifying causes and explaining solutions
- Follow up to confirm customer concerns are resolved
- Recommend improvements benefiting clients and increasing efficiencies
Requirements:
- High school diploma
- At least one year of customer service experience
- Excellent verbal and written communication skills
- Experience handling customer escalations
- Weekend, evening, holiday, or on-call work may be required
Bring French communication, customer care, and problem-solving abilities to GardaWorld's Edmonton Customer Service Representative team.
French Customer Service Representative in Edmonton employer: GardaWorld
GardaWorld, un leader dans le domaine du transport de valeurs, se distingue comme un employeur exceptionnel grâce à son ambiance familiale et inclusive à Montréal. Nous offrons des opportunités de formation gratuite pour l'obtention d'un permis d'arme à feu, ainsi que des salaires compétitifs et des avantages tels que des uniformes fournis et des horaires variés, favorisant ainsi la croissance professionnelle et le développement personnel au sein d'une équipe dynamique.
