The client islooking for an experienced and driven Branch Manager to oversee day-to-day operations, sales performance, customer service, and team leadership. The ideal candidate has a strong background in industrial, plumbing, or mechanical product distribution, and is confident in managing both people and processes to meet business goals.
Qualifications:
- Diploma in Business, Sales, or related field.
- 5+years of experience in a branch or sales management role.
- Strong industry knowledge in mechanical, plumbing, or industrial supplies.
- Proven leadership, communication, and customer service skills.
- Strong organizational and problem-solving abilities.
- Proficient with Microsoft Office and ERP systems.
- Mechanical aptitude and ability to interpret technical documentation is an asset.
Key Responsibilities:
- Lead branch operations, including inside sales, customer service, warehouse, and inventory control.
- Oversee order processing and ensure timely, accurate fulfillment and delivery coordination.
- Resolve customer issues, provide product support, and drive customer satisfaction.
- Manage inventory levels and coordinate purchasing of non-stock items.
- Prepare sales quotes and assist with forecasting and budgeting.
- Collaborate with outside sales, suppliers, and internal departments to resolve issues and streamline operations.
- Recruit, train, and develop branch staff; conduct performance evaluations.
- Promote a safe work environment by enforcing company Health & Safety policies.
- Strengthen relationships with key customers and suppliers to support growth.
- Monitor competitive activity and market trends to support business development.
- Generate and review reports on sales, inventory, and operational performance.
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Branch Manager in Edmonton employer: GAMARC Consulting
GAMARC Consulting is an exceptional employer that values safety, teamwork, and professional growth in the dynamic field of industrial construction. Located in Canada, we offer a collaborative work culture where employees are encouraged to develop their skills through ongoing training and mentorship, ensuring that every team member can thrive in their career. With competitive benefits and a commitment to delivering high-quality projects, we provide a rewarding environment for those looking to make a meaningful impact in the industry.
