Key Account Manager – Central Canada in Toronto

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

This role is responsible for the promotion and demand generation of the portfolio of Galderma Aesthetic products. The Key Account Manager has responsibility for the business planning and development of Key Accounts inclusive of National and Regional Franchise Accounts, chain accounts, and key accounts that purchase multiple/specialty Galderma Aesthetic products. While increasing total sales revenue by being a strategic partner and advisor to the key accounts and finding new opportunities to work together for mutual benefit, this role will also require compiling reports on account progress, goals, and forecasts for account teams and stakeholders using key account metrics.

Key Responsibilities

• Drive the expansion of Galderma’s Aesthetics portfolio across key accounts in a defined geography, with national and regional overlap specific to franchise accounts, chain accounts and Key accounts by implementing the Galderma Aesthetic brands Plans of Action to increase sales, account development, penetration, and market share.
• Own and strengthen relationships with existing customers and develop and cultivate productive relationships with new customers.
• Apply an understanding of customer business models and the Aesthetics industry to increase sales and actualize opportunities.
• Collaborate with regional sales team, and sales and marketing leadership to identify Galderma Aesthetics opportunities.
• Develop and lead the ROI framework, working closely with analytics partners while embedding this approach into the recommendation and decision-making approach of key programs/proposals.
• Utilize effective direct selling techniques and deep industry knowledge to drive sales.
• Confidently and credibly communicate key clinical data, study designs and study results and able to articulate key selling messages supported by data.
• Use and leverage virtual platforms and digital assets (Veeva email / engage, Microsoft Teams) to accelerate account engagement, penetration, and development.

Skills & Qualifications

• Completion of a university degree with a Business or Science focus is preferable.
• Key Account experience preferred with a minimum of 3-year track record of success in the Aesthetic sales role.
• Transactional or direct selling experience is required in this role.
• Excellent negotiating skills with the ability to deliver persuasive presentations to influence & change customer behavior.
• Demonstrated strong track record of consistent sales/performance success required.
• Demonstration of sustained, high performance in current position and strong aptitude for learning and challenging the status quo in the Canadian Aesthetic Market.
• A strong customer service orientation is required.
• Strong business acumen and the ability to understand and develop market/business opportunities.
• Demonstrated scientific acumen with a proven ability to consolidate and simplify.
• Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented.
• Must be proficient with MS Office in a Windows environment and familiar with sales tracking and reporting software (Veeva CRM).
• Travel required 30% of the time.

What we offer in return

• A great work environment with an inspiring work ambiance.
• Growth and development possibilities.
• An excellent benefits program starting day one.
• Pension program after one year of service (company contribution of up to 10%).
• Tuition Reimbursements.
• Service awards program.

If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager. The final step is a panel conversation with the extended team.

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.