Support patients at FYidoctors Grande Prairie using exceptional communication and computer skills in a full-time clinic role open Monday through Saturday.
As a Patient Services Specialist, you will welcome patients and support their clinic experience. The position includes patient communication, pre-testing, appointment coordination, billing, eyewear service, and payments. Retail experience is considered an asset, while technology proficiency and adaptability support daily clinic operations.
Key Responsibilities:
- Greet patients and manage clinic check-in and check-out
- Engage with patients in person, by phone, and email
- Perform pre-testing supporting comprehensive eye care
- Coordinate appointments, prescriptions, billing, and payments
- Manage eyewear pick-ups, repairs, and adjustments
Requirements:
- Previous retail experience considered an asset
- Proficiency with computers and Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and manage changing priorities
- Collaborative, adaptable, and proactive approach
Bring patient service, pre-testing, appointment coordination, and eyewear support skills to FYidoctors Grande Prairie's clinic team.
Patient Services Specialist Grande Prairie employer: FYihealth Group
FYihealthgroup is an exceptional employer, offering a comprehensive total rewards package and a coaching culture that prioritizes ongoing growth and development for its employees. Located in Calgary, Alberta, the Home Office fosters a people-first environment where collaboration and innovation thrive, alongside unique perks like two free pairs of glasses each year. With a strong commitment to diversity, equity, and inclusion, FYihealthgroup not only enhances the lives of its patients but also invests in the well-being and success of its team members.
