At a Glance
- Tasks: Coordinate patient care and manage appointments in a vibrant optical clinic.
- Company: Join FYidoctors, a leader in patient-focused optical services.
- Benefits: Enjoy a full-time schedule with competitive pay and growth opportunities.
- Other info: Dynamic work environment with a focus on teamwork and patient satisfaction.
- Why this job: Make a difference in patients' lives while honing your customer service skills.
- Qualifications: Strong communication skills and tech-savviness are essential.
The predicted salary is between 42750 - 52250 $ per year.
Coordinate optical clinic care at FYidoctors Grande Prairie through patient-focused service, appointment management, and eyewear support across a full-time schedule.
This Patient Services Specialist position supports patients throughout their clinic visits and communications.
You will coordinate appointments, prepare prescription printouts, manage payments, and assist with eyewear pick-ups.
Strong interpersonal skills, computer proficiency, and a passion for connecting with patients are important for this work.
Key Responsibilities
- Deliver exceptional customer service and positive patient experiences
- Welcome patients and manage check-in and check-out
- Coordinate appointments and prepare prescription printouts
- Manage billing and payments for clinic services
- Perform minor eyewear repairs and adjustments
Requirements
- Excellent communication and interpersonal skills
- Passion for connecting with patients
- Proficiency with technology and computers
- Experience using Microsoft Office Suite
- Adaptability when priorities change
Use communication, coordination, and optical service skills to support patients and clinic operations at FYidoctors Grande Prairie.
Optical Clinic Patient Care Coordinator in Grande Prairie employer: FYihealth Group
FYihealthgroup is an exceptional employer, offering a comprehensive total rewards package and a coaching culture that prioritizes ongoing growth and development for its employees. Located in Calgary, Alberta, the Home Office fosters a people-first environment where collaboration and innovation thrive, alongside unique perks like two free pairs of glasses each year. With a strong commitment to diversity, equity, and inclusion, FYihealthgroup not only enhances the lives of its patients but also invests in the well-being and success of its team members.
