On Call / Casual Customer Service Assistant 2

On Call / Casual Customer Service Assistant 2

Full-Time On-site
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Job Type: On Call / Casual
Affiliation: CUPE
Location: Various FVRL Locations
Pay Grade: 7
Min Wage: $ 33.19
Max Wage: $ 33.94

THE POSITION:

As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:

  • Proven commitment to providing exceptional customer service
  • Strong team spirit
  • A friendly, patient and outgoing personality
  • Desire and experience in developing children, teen and adult programming
  • Demonstrated proficiency in readers' advisory, reference search strategy, and reference interview techniques
  • A solid work ethic and self-motivation
  • Knowledge of automated library systems
  • A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
  • A goal to strive for excellence
  • Computer experience with Microsoft Office plus excellent keyboarding skills
  • Eagerness to grow your skills, learn and explore

POSITION REQUIREMENTS:

  • Diploma in Library and Information Technology from a recognized institution
  • Up to six months work related and on the job customer service experience
  • Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

  • Candidate should be prepared for a busy schedule of programming and outreach
  • Valid B. C. Drivers licence (minimum level 'N') is required
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Contact Details:

FVRL (Fraser Valley Regional Library) Recruitment Team