Senior Account Manager
Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.
Position Overview:
We are seeking a dynamic and results-oriented Senior Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring their logistics needs are met while driving growth and profitability for the company.
Responsibilities:
- Client Relationship Management: Build and maintain strong, long-lasting relationships with key accounts. Understand client needs and objectives to provide tailored logistics solutions.
- Strategic Planning: Develop and implement account strategies to drive business growth, ensuring alignment with the overall company goals. Schedule pick-ups and deliveries, provide updates to customers, including resolving any issues.
- Business Development: Identify opportunities for upselling and cross-selling additional services.
- Market Insights: Stay informed about industry trends, competitive landscape, and client market dynamics, to proactively address challenges and leverage opportunities.
- Optimization: Maintain current standard operating procedures and processes, and update when necessary. Continuously analyze daily operations to determine profitability and opportunistically prospect for additional business. Review past sales activity for historic trends and expectations.
Qualifications:
- A minimum of 2 years of experience in managing accounts (US and Canada) and achieving sales targets, within the logistics or 3PL sector.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Autonomous, calm under pressure, with a superior business acumen.
- Proven success in managing time and accomplishing tasks.
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Account Manager in Québec employer: Fuze Logistics Services Inc
Fuze Logistics Services Inc. is an exceptional employer located in the vibrant city of Montreal, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, competitive compensation, and a supportive environment that values data-driven decision-making. Join us to be part of a team that empowers you to make a meaningful impact while working alongside dedicated professionals in the logistics sector.
Contact Details:
Fuze Logistics Services Inc Recruitment Team
