Senior IT Administrator in Surrey

We are looking for a Senior IT Administrator to join our team in Surrey, BC. We are a Canadian Electrical Distribution company with over 30 locations across Canada. We are seeking a highly skilled and proactive Senior IT Administrator to lead the management, security, and reliability of our IT infrastructure. This role requires deep technical expertise, strong problem-solving skills, and the ability to work independently in a fast-paced environment. The ideal candidate will have extensive experience with Fortinet firewalls, VMware environments, Veeam backups, Microsoft 365, and enterprise security tools. This position requires mandatory participation in after-hours work, including responding to urgent security incidents and critical infrastructure issues. This is a full-time, permanent opportunity. Work hours are 8:00 AM to 4:30 PM with a flexible start time. Employees will work on-site five days per week for the first six months. Following this period, and subject to manager approval, a hybrid schedule of three days on-site and up to two days remote may be available.

Compensation & Benefits

• $90k to $105k annually plus bonus based on company performance
• 3 weeks of vacation
• Group RRSP matching: After 1 year of employment, employees contributing up to 4% receive a 50% employer match (up to 2%)
• Comprehensive medical and dental benefits (100% employer paid)
• Profit-sharing bonus
• Free parking
• Room for advancement and cross-training
• High-growth company with strong stability
• Birthday day off

Responsibilities

• Network & Systems Infrastructure: Manage and maintain network infrastructure, including Fortinet firewalls, switches, routers, and VPN connections. Serve as a trusted system administrator for Microsoft 365, Active Directory, hybrid cloud, and on-prem environments, Azure, and SAML authentication.
• Cybersecurity & Risk Management: Implement and oversee cybersecurity programs, including Incident Response Plans (IRP) and Disaster Recovery Plans (DRP). Respond to cybersecurity incidents and ensure compliance with industry security standards, including the application of Zero Trust principles.
• Backup, Virtualization & Core Platforms: Administer backup, virtualization, and storage systems, including Veeam, VMware, NAS, RingCentral VOIP, and asset management platforms.
• After-Hours & Emergency Support/Travel Requirements: Must be available for after-hours work to support emergencies, outages, and security incidents. Travel across our western Canadian branches may be required periodically.
• Monitoring, Automation & IT Operations: Utilize RMM (Remote Monitoring & Management) tools and ticketing systems to monitor, manage, and resolve IT issues efficiently. Develop and maintain PowerShell scripts and automation workflows to streamline IT operations.
• End-User & Branch Support: Provide end-user technical support and mentor junior IT staff. Support remote branch offices, including network connectivity, endpoint management, and remote troubleshooting.
• Infrastructure Ownership & Operational Support: Take ownership of critical IT infrastructure, including backups, network systems, communications, and cybersecurity incidents. Provide ongoing operational support, including monitoring, patching, maintenance, troubleshooting, and documentation.
• Projects & Continuous Improvement: Plan and execute IT projects, including system upgrades, migrations, and new technology deployments.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or equivalent experience.
• 5+ years of IT administration experience, preferably in a multi-site environment.
• Mandatory: Extensive hands-on experience with Fortinet firewalls, switches, and VPN configurations.
• Mandatory: Must be willing and able to work after hours as required, including responding to critical incidents.
• Experience supporting remote branches and multi-site IT environments.
• Proven ability to work independently, manage priorities, and take ownership of complex IT projects.
• Experience with VMware, Veeam, Microsoft 365, and enterprise-scale network infrastructure.
• Familiarity with RMM tools and ticketing systems for IT service management.
• Strong understanding of cybersecurity frameworks, incident response, and disaster recovery.
• Excellent communication, leadership, and analytical problem-solving skills.