FronteraCare seeks a dynamic Head of Access Operations in New Mexico to elevate autism care for families. Innovate referral processes and enhance service delivery in this hands-on role.
In this pivotal leadership position, you will oversee the entire referral-to-care journey, focusing on intake, scheduling, and care coordination. Your expertise will help optimize operations supported by Community Health Workers while maintaining a premier experience for families. With a strong background in multi-market operations, you'll help define and implement scalable solutions that improve care access and effectiveness.
Key Responsibilities:
- Direct day-to-day performance of intake, matching, and scheduling
- Set operating expectations for service quality and documentation
- Identify and resolve bottlenecks in workflows
- Develop operational plans for new market expansions
- Provide leadership and develop team members in access operations
Requirements:
- 10+ years in access operations or related healthcare roles
- Experience managing operations across multiple states
- Knowledge of payer requirements and authorization processes
- Proven track record of developing effective operating models
- Strong people leadership skills in complex environments
Transform access to autism care in New Mexico by leading innovative operations at FronteraCare.
Lead Access Operations at FronteraCare in Quinte West employer: FronteraCare
FronteraCare is an exceptional employer dedicated to transforming autism care for families in New Mexico. With a strong emphasis on innovation and collaboration, we foster a supportive work culture that prioritizes employee growth and development, offering unique opportunities to lead impactful initiatives in healthcare. Join us to make a meaningful difference while enjoying a dynamic environment that values your expertise and contributions.
