Lead front-end operations through team coaching, inventory management, and customer service while driving efficient department performance. Support cashiers and service clerks across daily store activities.
This Front End Department Manager oversees department operations, personnel, merchandising, and customer relations. The position includes scheduling, recruitment, performance management, training, and communication of operational changes. You will manage budgets, financial targets, cash procedures, and regulatory requirements while supporting employee engagement.
Key Responsibilities:
- Manage cashiers and service clerks across front-end operations
- Schedule, recruit, train, and assess department personnel
- Maintain inventory, order products, and merchandise front-end fixtures
- Resolve customer concerns and provide service meeting customer needs
- Manage budgets, KPIs, payroll records, invoices, and cash procedures
Requirements:
- High school diploma
- At least 18 months of front-end department experience
- Full knowledge of department operations and skills
- Above-average oral and written communication skills
- Proficiency with Microsoft Office Suite
Bring front-end leadership, customer service, merchandising, and financial management skills to this department management opportunity.
Front End Department Manager in Calgary employer: FreshCo / FreshCo Chalo
Rejoindre notre équipe en tant que commis à l'épicerie, c'est faire partie d'une culture d'entreprise axée sur le service à la clientèle exceptionnel et le travail d'équipe. Nous offrons des opportunités de croissance professionnelle dans un environnement dynamique où chaque employé est valorisé et encouragé à contribuer à l'expérience client. Situé dans une communauté accueillante, notre magasin favorise un cadre de travail positif et inclusif, idéal pour ceux qui cherchent à s'épanouir tout en servant leurs clients avec passion.
