Coordinate client orders and requests at Fraser Direct in Acton, using accurate communication, follow-through, and organized information management.
As a full-time Client Service Coordinator, you will keep service details moving across Client Service, Warehouse Operations, Logistics, and Transportation. You will process requests, maintain information, and support reliable client experiences. The position offers a broad view of Fraser Direct's supply-chain operations.
Key Responsibilities:
- Process orders and client requests accurately through multiple channels
- Respond to product availability inquiries with timely answers
- Manage retail portals, shipment routing, and ASN information
- Coordinate shipment requirements with warehouse and transportation teams
- Follow up on outstanding requests and missing information
Requirements:
- Dependable follow-through and careful attention to detail
- Organized focus during repetitive or changing tasks
- Ability to learn systems, processes, and client requirements quickly
- Clear, professional communication with clients and coworkers
- Comfort using Excel, Outlook, PowerPoint, and ERP systems
Support Fraser Direct clients in Acton through accurate coordination, responsive communication, and dependable daily service administration.
Client Service Coordinator Acton employer: Fraser Direct
Fraser Direct is an exceptional employer located in Guelph, ON, offering a supportive and team-oriented work environment where employees can thrive. With a strong focus on health and safety, ongoing training, and opportunities for personal growth, we prioritize our team's well-being and success. Join us to be part of a family-owned company that values initiative and reliability while providing competitive compensation and benefits.
