At a Glance
- Tasks: Manage dealer relationships and drive growth in Alberta's water treatment sector.
- Company: Franklin Water Treatment, a leader in innovative solutions.
- Benefits: Competitive salary, health insurance, paid time off, and career growth opportunities.
- Other info: Enjoy a supportive work environment with training and tuition reimbursement.
- Why this job: Join a dynamic team and make a real impact in customer relations.
- Qualifications: Bachelor’s degree and 3+ years in account management or sales.
The predicted salary is between 62100 - 75900 $ per year.
Department: Sales / Marketing
Location: Canada - Alberta
Join Our Team as a Customer Account Manager at Franklin Water Treatment, a Division of Franklin Electric. At Franklin Water Treatment, we are leaders in innovative water treatment solutions, and we're seeking a reliable and customer-focused Account Manager in Alberta to become part of our growing team. If you excel in building strong relationships, supporting dealers, and coordinating operations while driving territory engagement, we encourage your growth with us.
What you will be doing:
- Manage and support existing dealer relationships throughout the territory while identifying opportunities for continued growth and strategic dealer development.
- Coordinate with internal technical, operations, customer service, and logistics teams to resolve dealer concerns efficiently.
- Assist with warranty claims, RGA (Return Goods Authorization) processes, and product issue resolution.
- Ensure warranty and return requests are handled professionally, accurately and in a timely manner.
- Assist in communicating product updates, installation best practices, and technical resources to dealer partners.
Who we want:
We’re looking for a motivated, focused and approachable professional who thrives on building trust and cultivating long-term partnerships. Highly organized and dependable, able to work confidently and independently in a field-based role while staying responsive and solution-oriented. Someone with a strong ability to balance dealer support, operational coordination, and territory support coordination. If you take pride in your work and are ready to be a crucial part of our team.
What you need:
- Bachelor’s degree in business, business management, marketing, engineering technology, or a related field (preferred).
- 3+ years of experience in account management, territory sales, dealer support, business development and customer relationship management.
Company Values & Benefits:
- Competitive wage based on experience and qualifications.
- Medical, dental, vision, and life insurance.
- Paid parental leave.
- RRSP plan with company match & service contributions to help you save for the future.
- Paid time off.
- Opportunities for training and career growth.
- Tuition Reimbursement.
- Employee discount program.
- Car allowance.
- Company cell phone.
Customer Account Manager in Winnipeg employer: Franklin Water Treatment
At Franklin Water Treatment, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Customer Account Manager in Alberta, you'll enjoy competitive wages, comprehensive benefits including medical and dental coverage, and opportunities for professional growth through training and tuition reimbursement. Join us to be part of a team that values innovation, collaboration, and the development of long-lasting relationships with our dealer partners.
