Transform banking operations through integrated roadmaps, process improvement, and measurable benefits in a hybrid Downtown Toronto assignment. As Delivery Lead, you will guide the Commercial and Business Banking Operations Change Program for a leading Canadian bank. You will connect future-state recommendations with requirements, controls, technology dependencies, and business impacts. The assignment emphasizes direct accountability for execution, outcomes, readiness, and sustainment. Key Responsibilities:
Sequence near-term improvements alongside longer-term operational changes Validate requirements, process changes, controls, and business impacts Maintain resource plans, cost forecasts, and delivery commitments Track service, productivity, capacity, and cost-to-serve improvements Provide practical guidance to program managers and workstream leads Requirements:
10+ years delivering operations transformation or business change Experience with demand, capacity, exceptions, controls, and service levels Ability to build roadmaps with scope and acceptance criteria Experience validating benefits baselines with Finance and Analytics PMP, PgMP, Lean Six Sigma, or change certification is an asset Bring banking transformation expertise, benefits discipline, and process improvement judgment to Commercial and Business Banking delivery.
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Banking Operations Transformation Lead in Toronto employer: FP Inc.
Join a leading financial institution in the heart of Downtown Toronto, where innovation meets opportunity. As a Senior Salesforce Developer, you'll thrive in a collaborative work culture that values continuous improvement and professional growth, while contributing to impactful projects within one of Canada's Top 5 Banks. Enjoy a hybrid work model, competitive compensation, and a commitment to inclusivity that ensures every team member feels valued and empowered.
